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4.8 / 5 from 3,200+ Verified Bookings

Al Madina Travels Reviews — The Judgment of Those Who Have Traveled With Us

We don’t write our own reviews. Every review below comes from a pilgrim with a confirmed booking on our system — published exactly as they wrote it.

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Every Review Is Verified Against a Real Booking

Before a review is published, we check it against our booking records to confirm the reviewer actually travelled with Al Madina Travels on the date and route they describe. We do not edit, shorten, or remove negative feedback — what you read below is published unedited, good or bad, because that’s the only way a review means anything.

Booking-VerifiedMatched to a confirmed trip
UneditedPublished as written
No Paid ReviewsWe never pay for reviews

4.8 out of 5, Based on 3,200 Verified Bookings in 2024

4.8
★★★★★
3,200 verified bookings
5 stars
87%
4 stars
10%
3 stars
2%
1-2 stars
1%

What Pilgrims From Around the World Are Saying

Country:
Service:
Vehicle:
Rating:
Verified Booking
★★★★★

Booked the Toyota Coaster for our group of 14 from Jeddah airport to Makkah. The driver was waiting with a name board, vehicle was spotless, and the price matched exactly what we agreed on WhatsApp. Made a tiring journey after a long flight so much easier. Highly recommend for groups.

M
Muhammad Tariq Birmingham, UK · Group of 14 · November 2024
Verified Booking
★★★★★

As a solo female traveler I was nervous about transport in Saudi, but Al Madina Travels made me feel completely safe. The driver was respectful throughout, didn’t try to make conversation, and helped with my luggage at every stop. The Camry was clean and comfortable for the whole trip.

A
Asma Begum Kuala Lumpur, Malaysia · Solo Female Traveler · February 2025
Verified Booking
★★★★

Travelled from Makkah to Madinah in the Hyundai Staria, the vehicle was comfortable and the driver was on time. We had a short delay finding each other at the pickup point as the meeting spot wasn’t very clear, but once we connected everything went smoothly. Good value overall.

H
Haji Saleem Lahore, Pakistan · Makkah to Madinah · January 2025
Verified Booking
★★★★★

We booked a Madinah Ziyarat tour for our family of 6 and the driver doubled as a knowledgeable guide, explaining the history of each site we visited. The Staria had plenty of space for all of us plus luggage. Will definitely book again for our next trip.

I
Brother Imran Manchester, UK · Family of 6 · March 2025
Verified Booking
★★★★★

Our elderly group needed extra patience and care during Hajj, and the drivers provided exactly that — helping each person on and off the Luxury Coach, waiting without complaint, and keeping the air conditioning comfortable for our older members. May Allah reward this team.

F
Hajja Fatima Lahore, Pakistan · Elderly Group Umrah · 2024
Verified Booking
★★★★★

Our flight landed late at night in Jeddah and the driver was still there waiting patiently with a sign with our names on it. The Hiace fit our whole group and bags comfortably. Fixed price agreed in advance, no surprises at drop-off. Exactly what we needed after a long journey.

Y
Yusuf Abdullah Houston, USA · Group of 8 · December 2024
Verified Booking
★★★★★

Booked a Camry for a quick trip between our hotel and the Haram for Tahajjud prayers, and the driver was punctual every single time over four days. Communication on WhatsApp was quick and clear. Small things like this make a huge difference during Umrah.

Z
Zainab Hassan Cape Town, South Africa · Couple · January 2025
Verified Booking
★★★★

Smooth transfer from Madinah airport to our hotel. Driver was friendly and the Staria was clean. Only reason for 4 stars instead of 5 is that the AC took a few minutes to cool down properly when we first got in — minor issue but worth mentioning since it was a hot day.

O
Omar Khalid Toronto, Canada · Family of 4 · April 2025
Verified Booking
★★★★★

Travelled with a group of 10 friends for our first Umrah and used Al Madina Travels for all our transport between Makkah and Madinah. Every driver was professional and the vehicles were always on time. Pricing was the same as quoted with no hidden extras. Strongly recommended.

R
Rina Wulandari Jakarta, Indonesia · Group of 10 · March 2025
Verified Booking
★★★★★

Took the Makkah Ziyarat tour as a couple and it was a really meaningful experience. The driver knew the history behind each site and was happy to wait while we took our time at each stop. The Camry was comfortable and well air-conditioned. Worth every riyal.

S
Sarah Ahmed Sydney, Australia · Couple · February 2025

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